Incidents reported on status page for Parallel https://status.onparallel.com/ https://d1lppblt9t2x15.cloudfront.net/logos/27fb37009502e0631531f32837a49d5d.png https://status.onparallel.com/ en https://status.onparallel.com/ Thu, 18 Sep 2025 09:07:36 +0000 https://status.onparallel.com/#875a66c6dbe950fae5f2b3a2cd001bd949f6041a443704a7906b1ebd7d0c8369 Webhooks recovered https://status.onparallel.com/incident/726506 Thu, 18 Sep 2025 09:05:00 -0000 https://status.onparallel.com/incident/726506#516f242c0c6d923fcc40ca6d3d2f8677176ba00bbe2844324ad9a93c61898e15 We recently experienced a temporary delay in event processing due to a higher-than-usual volume of requests. As a result, some events were delayed up to 7 minutes. https://status.onparallel.com/ Thu, 18 Sep 2025 08:55:36 +0000 https://status.onparallel.com/#875a66c6dbe950fae5f2b3a2cd001bd949f6041a443704a7906b1ebd7d0c8369 Webhooks went down https://status.onparallel.com/ Tue, 09 Sep 2025 08:18:56 +0000 https://status.onparallel.com/#d0b001ccb75b118671f30735af6dcb6523889b314218f609eb332b12cb548517 Webhooks recovered https://status.onparallel.com/incident/721008 Tue, 09 Sep 2025 08:18:00 -0000 https://status.onparallel.com/incident/721008#512df5a4adb8cf7cd269a2ed94ccf0ff78ba408e9a1aa3bcac0ff5307ba9e5f9 We recently experienced a temporary delay in event processing due to a higher-than-usual volume of requests. As a result, some events were delayed by up to 20 minutes before being delivered to their respective webhook subscriptions. Importantly, no data was lost during this period—events were successfully processed and delivered, albeit with a slight delay. We’ve taken steps to address the underlying issue and are continuing to monitor the system to ensure optimal performance. https://status.onparallel.com/ Tue, 09 Sep 2025 07:45:40 +0000 https://status.onparallel.com/#d0b001ccb75b118671f30735af6dcb6523889b314218f609eb332b12cb548517 Webhooks went down https://status.onparallel.com/incident/714844 Fri, 29 Aug 2025 11:53:00 -0000 https://status.onparallel.com/incident/714844#c6173d8a37b1c7504240d00cb4e77fa811acf8dc310f4a1b32bd88561fe9164d The issue affecting the Background Check feature has been fixed. Searches are now running correctly without errors. Our team has verified the solution and normal service has been fully restored. https://status.onparallel.com/incident/607703 Fri, 20 Jun 2025 07:15:00 -0000 https://status.onparallel.com/incident/607703#f592cfa8c69887d9a0238300d4397432e3be5dc9e9b6044c51d1f1ace70a9053 The server experienced intermittent outages, causing temporary service disruptions. Some users may face difficulties accessing the platform or loading some pages. The technical team has identified the root cause of the issue and is working on a permanent fix. We’ve implemented measures to stabilize the system and prevent further disruptions for users. Monitoring remains active as we work towards a permanent resolution. https://status.onparallel.com/incident/607703 Fri, 20 Jun 2025 07:15:00 -0000 https://status.onparallel.com/incident/607703#f592cfa8c69887d9a0238300d4397432e3be5dc9e9b6044c51d1f1ace70a9053 The server experienced intermittent outages, causing temporary service disruptions. Some users may face difficulties accessing the platform or loading some pages. The technical team has identified the root cause of the issue and is working on a permanent fix. We’ve implemented measures to stabilize the system and prevent further disruptions for users. Monitoring remains active as we work towards a permanent resolution. https://status.onparallel.com/incident/607703 Fri, 20 Jun 2025 07:15:00 -0000 https://status.onparallel.com/incident/607703#f592cfa8c69887d9a0238300d4397432e3be5dc9e9b6044c51d1f1ace70a9053 The server experienced intermittent outages, causing temporary service disruptions. Some users may face difficulties accessing the platform or loading some pages. The technical team has identified the root cause of the issue and is working on a permanent fix. We’ve implemented measures to stabilize the system and prevent further disruptions for users. Monitoring remains active as we work towards a permanent resolution. https://status.onparallel.com/incident/525622 Mon, 10 Mar 2025 08:47:00 -0000 https://status.onparallel.com/incident/525622#cfed5c2c98045cf884538ea46051fa4281d150f78cd823406c89772a53a044ab During the last maintenance we introduced changes that have caused downtime for some of our users. The downtime lasted approximately 7 minutes. API, webhooks and recipient pages were not affected. https://status.onparallel.com/incident/484819 Fri, 20 Dec 2024 09:59:00 -0000 https://status.onparallel.com/incident/484819#259fd43fe4f39de000ec12fe8acaac251a73932ed1b16704ca61577b82b4440a During the last release we experienced downtime caused by an issue introduced after upgrading a specific dependency. The issue was identified and mitigated by rolling back to the previous working version. The downtime lasted approximately 25 minutes. https://status.onparallel.com/incident/484819 Fri, 20 Dec 2024 09:59:00 -0000 https://status.onparallel.com/incident/484819#259fd43fe4f39de000ec12fe8acaac251a73932ed1b16704ca61577b82b4440a During the last release we experienced downtime caused by an issue introduced after upgrading a specific dependency. The issue was identified and mitigated by rolling back to the previous working version. The downtime lasted approximately 25 minutes. https://status.onparallel.com/incident/484819 Fri, 20 Dec 2024 09:59:00 -0000 https://status.onparallel.com/incident/484819#259fd43fe4f39de000ec12fe8acaac251a73932ed1b16704ca61577b82b4440a During the last release we experienced downtime caused by an issue introduced after upgrading a specific dependency. The issue was identified and mitigated by rolling back to the previous working version. The downtime lasted approximately 25 minutes.