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Resolved

Service interruption on 25 September

Sep 25, 2026 at 9:37am UTC
Affected services
App
API

Resolved
Sep 25, 2026 at 9:37am UTC

On 25 September some users experienced difficulties accessing the application for about four minutes. The team quickly identified the origin, related to the loading of profiles with an especially high volume of relationships, and restored the service to normal. Since then we have deployed optimizations that strengthen the capacity of the platform for this kind of scenario. Data integrity was not affected at any time. We apologize for the inconvenience and thank you for your trust.